<aside> 📣 As of August 12th, 2022 Lightform is no longer in business. Please read more about this and what to expect here.

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<aside> ⚠️ A firmware update is required for LF2 and LF2+ users to correct potential fire risk and device damage. Please complete the update procedure here to safely update your device to the latest firmware version (2.4.1), and do not otherwise use the device until you perform a firmware update.

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Wi-Fi Pairing Workflow

In this article:

• Before You Begin
• Instructions
• Confirm you are connected
• Troubleshooting

All Lightform devices are designed to be used over Wi-Fi, freeing users from carrying and attaching HDMI cables. Pairing over Wi-Fi is one of the first steps in setting up your Lightform device and has to be done every time you are in a new location or using a new Wi-Fi network. This Lightform Guide article takes you through the steps to pair your device.

📣 Notice for LF2 and LF2+ users (only):

• A firmware update is required to correct potential fire risk and device damage. Please complete the update procedure to safely update your device to the latest firmware version (2.4.1), and do not otherwise use the device until you perform a firmware update. See more about this issue here.

Before You Begin

<aside> 📎 Important

⚠️Do not skip this section. The most common issues users have when pairing can be avoided by ensuring you are meeting the specifications documented below:

1. You are on using a supported network (captive portal networks are unsupported)
2. If you are on a Windows machine, you have changed your firewall settings
3. Your device is in pairing mode

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• Are you on a supported Wi-Fi network?

  Please make sure you are using a supported network type. If you are unable to meet these Wi-Fi requirements, you will need to connect your Lightform device to your router via an Ethernet cable or take the device somewhere with a supported Wi-Fi network to get started.

  Supported Network Types

  • 2.4GHz and 5GHz Wi-Fi networks*
  • WPA/WPA2 ****Personal networks, WEP, UnsecuredOn LF1, 5GHz is not supported (must use 2.4GHz)

  Unsupported Network Types

  • Captive Portal: Networks like you find at airports, hotels, coffee shops, or corporate/university networks that use 802.11x i.e. "xfinitywifi". On these networks, you are asked to sign in on a web page, before you can connect.
  • WPA/WPA2 Enterprise: WPA/WPA 2 Enterprise networks are specifically designed for use in organizations. Usually, enterprise networks require users to have their own credentials that are assigned by an authentification server.

• Are you on a Windows computer?

  Before you can pair your device to Wi-Fi, you need to change your Firewall settings to get started. To do this follow the instructions on this page.

• Do you need to enable Pairing Mode?  New devices that have never been switched on are automatically in Pairing Mode. If your Lightform device has been used before, follow the steps on this page to put it in Pairing Mode.