Firewall Issues on Windows

In this article:

• Allow Lightform through the firewall
• Advanced firewall rules
• Troubleshooting

If you are having trouble connecting to your Lightform device and are using Windows, please follow the steps in this article to give your computer permission to communicate with your Lightform device.

1. Allow Lightform through the firewall
2. Advanced firewall rules
3. Troubleshooting

If you are on a Windows computer and stuck in the pairing process on either of these screens:

• Pairing via ethernet and not seeing your Lightform device listed
• Pairing via Wi-Fi and unable to proceed past the first step

This indicates that a firewall, antivirus, or other programs on your computer are blocking the connection to your device.

Allow Lightform through the firewall

When you launch Lightform Creator for the first time, a Windows Security Alert will appear and you will need to allow Lightform to communicate on Private and Public networks by checking the boxes: